The Cloisters Practice News

Special Interest - Men's Health

Special Interest - Woman's Health

Jane Reeves

Esther Hunt

Rebecca Dunn

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Clinical Support Workers

Emma Pierce

Jenny Wilson

Clinical Support Workers support the practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement, perform ECG's, new patient checks, well person health checks, ear syringing, injections and minor dressings. They may act as a chaperone when a patient or doctor requests one.

Phlebotomists

Jenny Marlow

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Natalie Baglin      - Finance Officer

Laura Griffiths     - Senior Administrator

Rebecca Hall       - Administrator

Julie Lee              - Data Input Clerk

Anna Heaume      - Administrator

Joanne Whittaker      - Reception Manager

Tracey Fletcher         - Senior Receptionist

Wendy Cooke             - Senior Receptionist

Receptionists

Norma Richardson   

Jenny Marlow

Sandra Broadhurst

Lesley Trow

Emma Tranter

Rachelle Griffin

Shreya Hincks

Karen Hartley

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

The Community Midwives are able to offer full care during pregnancy. The doctors and midwife share the care of the expectant mother.

Your initial consultation with the midwife will usually take place in your home. You will be asked a few questions and the midwife will carry out some general health checks, and will arrange your hospital booking. Throughout your pregnancy will be seen regularly either at the practice or at the local hospital, or both.

There is a weekly Midwife Clinic held at the Samuel Johnson Community Hospital every Wednesday from 12:00 noon onwards, by appointment only.

The District Nurses are available to see you in your home and help with dressings and removal of sutures, advice and care of the acutely and chronically sick and terminally ill and advice on incontinence, supplying pads and other aids.

All Health Visitors are qualified nurses and many of them have had midwifery training. They also have a further year’s training in subjects such as Child Development, family structure, community health, the promotion of health in all age groups and psychology.

They work mainly with parents and young children and will visit you soon after you return home with your new baby. They may also visit you during your pregnancy and they work alongside the midwives.