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Westgate News

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Pharmacy First: Minor Ailments Scheme

Pharmacy First is a scheme available for children and people who do not have to pay for their prescriptions and are suffering from a common ailment. Your local pharmacist will be able to offer you expert advice and medicines for a wide range of common ailments without the need to visit your GP. See the tab on the right hand side of the page for more information.

Choose and Book

Choose and Book is an electronic referral service which gives people a choice of place, date and time for their first outpatient appointment in a hospital or clinic. When you and your GP agree you need to see a specialist you will be able to choose from a list of hospitals and clinics.

You will be given an appointment reference number, a password and the link to the secure Choose and Book website. You will also be able to book your appointment by telephone.

Patient Information Leaflets

We have a variety of leaflets about our services at Westgate Practice, which can be picked up from both our Greenhill and Shenstone sites. If you would like information in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know.

Carer's Health Check

Have you had your Carer's Health Check? If not contact Reception and ask for an appointment.

Medical Record Summary

Patients now have access to a summary of their medical record relating to medications, allergies and adverse reactions and vaccinations. Patients will need to have registered for on-line services in order to access their record.

Named GP for all Patients

All patients at the Westgate Practice have a ‘Named GP’ who oversees their care. We also call your ‘Named GP’ your ‘Usual GP’. You can however, continue to book appointments with any GP of your choice. If you are not sure who your ‘Named GP’ is, ask the receptionist at your next visit.

The Westgate Practice - Services

The practice has many exciting and extended services available to patients:

Travel Advice and Immunisations Including Yellow Fever

If you require advice about vaccinations relating to foreign travel you need to make an appointment with a practice nurse to discuss your travel arrangements. This will include which countries and areas you are visiting to determine what vaccinations are required. It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with a practice nurse to actually receive the vaccinations. Vaccinations are recommended for those at occupational risk (e.g. health care workers), for long stays or frequent travel to medium or high risk areas, for those more likely to be exposed such as children and those who may need surgical procedures. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.

lady_examAnti Coagulation (Warfarin) Clinic

These in-house clinics are to monitor and support patients on Warfarin.  The clinic takes place at Greenhill Health Centre every Thursday.  It is a simple thumb prick and your Warfarin dose is determined there and then.

Please contact the surgery on 01543 416633 if you would like to be seen at our in-house clinic.

Citizens Advice Bureau

If you need advice from the Citizens Advice Bureau and struggle to attend their offices during the working day, appointments are available at our Greenhill site on Monday and Wednesday evenings. Please contact the CAB on 03444 111 444 to book an appointment.


Extended Hours Surgeries

This service may be particularly suitable for those who find it difficult to attend during normal surgery hours. On Mondays and Wednesdays we offer early morning and late evening surgeries at Greenhill Health Centre with members of the medical team.

Child Immunisation Clinics

Weekly clinics are available at Greenhill each Wednesday for child immunisations and 8 week health checks. Appointments will sent to you when your child is due to attend.

Cryotherapy Clinic

This service is available to patients with certain skin problems such as warts. Appointments can be arranged through your doctor.



As part of our full health care service, the practice works with a team of:

District Nurses Chiropodists
Health VisitorsDentists
Midwives Psychologists
Community MatronDieticians
Pharmacists Community Physiotherapists
Community Psychiatric NursesSpeech Therapists
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website