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Westgate News

Welcome to our website.

Pharmacy First: Minor Ailments Scheme

Pharmacy First is a scheme available for children and people who do not have to pay for their prescriptions and are suffering from a common ailment. Your local pharmacist will be able to offer you expert advice and medicines for a wide range of common ailments without the need to visit your GP. See the tab on the right hand side of the page for more information.

Choose and Book

Choose and Book is an electronic referral service which gives people a choice of place, date and time for their first outpatient appointment in a hospital or clinic. When you and your GP agree you need to see a specialist you will be able to choose from a list of hospitals and clinics.

You will be given an appointment reference number, a password and the link to the secure Choose and Book website. You will also be able to book your appointment by telephone.

Patient Information Leaflets

We have a variety of leaflets about our services at Westgate Practice, which can be picked up from both our Greenhill and Shenstone sites. If you would like information in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know.

Carer's Health Check

Have you had your Carer's Health Check? If not contact Reception and ask for an appointment.

Medical Record Summary

Patients now have access to a summary of their medical record relating to medications, allergies and adverse reactions and vaccinations. Patients will need to have registered for on-line services in order to access their record.

Named GP for all Patients

All patients at the Westgate Practice have a ‘Named GP’ who oversees their care. We also call your ‘Named GP’ your ‘Usual GP’. You can however, continue to book appointments with any GP of your choice. If you are not sure who your ‘Named GP’ is, ask the receptionist at your next visit.



The doctors of the Westgate Practice would like to invite you to attend a Seasonal Flu Clinic if you are:

  • aged 65 or over
  • or have any of the following conditions:
  • Lung problems, including asthma
  • Heart problems
  • Kidney problems
  • Liver problems
  • Previous stroke or TIA
  • Diabetes, including diet controlled diabetes
  • Have a condition, or are receiving treatment, which makes you susceptible to infections
  • Or are pregnant
  • Or are the main carer of an elderly or disabled person whose welfare would be at risk if you, the carer, fell ill.

Seasonal Flu Clinics For Children

 The doctors of the Westgate Practice would like to invite children to attend a Seasonal Flu Clinic if they are aged 2 or 3 years or are 4 years old and have not yet started school and were:

 Born on or between 1st September 2013 and 31st August 2015 

or have any of the following conditions: 

  • Lung problems, including asthma
  • Heart problems
  • Kidney problems
  • Liver problems
  • Previous stroke or TIA
  • Diabetes, including diet controlled diabetes
  • Have a condition, or are receiving treatment, which makes you susceptible to infections


If your child is eligible we will write to you. When you receive your letter please book an appointment for your child/children at clinic held at Greenhill Health Centre on 4th November.

Shingles Vaccination

The NHS has introduced a vaccine to prevent shingles, a common, painful skin disease. This vaccine will now be routinely offered to older people.

The shingles vaccine will be given as a single injection.

The programme will be phased in over a period of time due to both vaccine supply and to ensure a manageable implementation process.  Please contact the Practice to check if you are eligible for this vaccine.

Shingles can be very painful and uncomfortable. Some people are left with pain lasting for years after the initial rash has healed.  And shingles is fatal for around 1 in 1,000 over-70s who develop it.

The vaccine is expected to reduce your risk of getting shingles.  If you are unlucky enough to go on to have the disease, your symptoms may be milder and the illness shorter.

Other age groups will be introduced in future years to ensure that all people aged 70 to 79 are offered vaccination against shingles.

We will be writing to you if you are eligible for the vaccination. When you receive your letter please contact reception to make an appointment.

For further information on the shingles vaccine please visit the NHS website or pick up a leaflet from the surgery.

Pneumococcal Vaccination

Pneumococcal vaccination is available to patients who are over 65 years of age or who are on a disease register such as asthma, diabetes etc.  The vaccine helps to prevent serious pneumococcal diseases such as pneumonia, septicaemia and meningitis.  The effects of these diseases can be much more serious in people over the age of 65 due to the fact that peoples' immune system, and therefore their ability to fight infection, becomes weaker.  The vaccination is required only once in a life time.  For more information please call the surgery. 

Whooping Cough Vaccination

Whooping cough vaccinations are available for pregnant women and new mothers up to when their child receives their first vaccinations. Please speak to your midwife for more information.


 If you are concerned that your child has not been fully immunised against MMR, please contact the surgery.

Typhoid Vaccination

 If you are concerned or for more information please telephone the surgery.


For more information about any of these vaccines or to make an appointment with one of our practice nurses, please call The Westgate Practice on 01543 416633 (Greenhill Health Centre) or 01543 480840 (Shenstone Surgery).

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